Change & OD | Executive coaching | Management team development | Strategy | Team development
Implementation and anchoring of strategy through OKRs and employee involvement
Company: NCC
Background
One of NCC’s larger construction departments recognized the need to identify their strategy drivers and foster a strong sense of ownership within the organisation. The used approach aimed to simplify the implementation of various projects and ensure high standards of collaboration, communication, and decision-making. The department’s manager was committed to developing the management team and enhancing their effectiveness.
The needs and delivered solution
Strategic driver identification
Waterfall interview technique: The management team used a waterfall interview technique to collectively uncover the current reality and challenges faced by the department. This “as-is” picture provided a solid foundation for understanding the starting point.
Desired future state: Using the same interview technique, the team envisioned scenarios of the desired future state. These scenarios were then transformed into Big Hairy Audacious Goals (BHAGs), which represented ambitious goals that would signify success if achieved.
Collaborative workshop
Participative workshop: The initial BHAGs were presented as a draft version for discussion with the extended management team. During a 1-day workshop, the extended team was invited to refine, challenge, and enhance both the “as-is” and desired state scenarios.
Open space workshop
Driver identification and action planning: In an Open Space workshop, the drivers of the BHAGs and key results were identified. Owners were appointed, and action plans were drafted. The team also decided on the data needed to track results and established a structure for follow-up and support.
Management team development
Parallel development process: Concurrently, the core management team engaged in a development process. They received education in team development and participated in workshops that fostered transparent discussions on key topics. This process aimed to create a common purpose, team cohesion, and effective ways of working.
Interviews, observations, and GDQ: The team conducted interviews, observations, and used the Group Development Questionnaire (GDQ) to perform an analysis. This analysis informed the actions needed for team development and improvement.
By addressing these needs, NCC’s construction department aimed to set and achieve BHAGs that would drive significant progress and success. This comprehensive approach ensured that the management team was aligned, well-prepared, and equipped with the necessary tools and strategies to reach their ambitious goals.
Jörgen Flink
Business Area Manager, NCC
Fenix facilitated workshops for my management team and extended management on several occasions. The purposes have been different, but the overall aim has been to create participation and involvement. The results have always been outstanding. Fenix is a great sparring partner that I would use any day to drive change and development in my organisation.
Jörgen Flink
Business Area Manager, NCC
Fenix facilitated workshops for my management team and extended management on several occasions. The purposes have been different, but the overall aim has been to create participation and involvement. The results have always been outstanding. Fenix is a great sparring partner that I would use any day to drive change and development in my organisation.
Results
Improved employee engagement as a result of involvement and a sense of control over organisational priorities and actions
Employees describing increased clarity and structure of the follow-up process, leading to increased effectiveness and reduced stress
Communication from and between the management team members improved, leading to authentic loyalty to decisions made and increased trust in the management team
A common language and transparent, relevant discussions strengthened cohesion within the management team and were described as improving collaboration
Are you too ready to drive business results through strategic HR and organisational development?
Contact me for tailored advice and solutions. Click below to start the conversation!